You will analyze HR strategic engagement initiatives for attracting, retaining, and rewarding employees.
Scenario
For this milestone, consider the following scenario: Assume the role of an HR director at a U.S.-based call center that is presently based in the Midwest. The organization plans to expand its call center locations into the states of South Carolina and Tennessee and the country of India and needs to hire 100 employees. Your organization has been primarily hiring “local” talent, many of whom are relatives of present employees. There are no formalized strategies to address filling positions from a different part of the country or in addressing learning, engagement, or retention needs. As the HR director, you will create a strategic HR plan that addresses goals related to your organization’s growth. The plan should have an influence across the organization to be successful.
Specifically, you must address the following rubric criteria:
- Talent Acquisition: Determine appropriate strategies for acquiring qualified talent and explain how the strategies support organizational goals.
- Employee Engagement and Retention: Determine appropriate employee engagement strategies and explain how these approaches will increase retention.
- Learning and Development: Determine learning and development opportunities aimed toward attracting and retaining qualified talent within the organization.
- Total Rewards: Identify appropriate total rewards strategies to increase employee retention and explain how these strategies support the goals of the organization.
- People Knowledge and Skill Competencies: Determine HR initiatives that support the people knowledge and skill competencies and explain which behavioral competencies within the Business Cluster are the most appropriate.
Submission, 3 pages, APA